The plumber did a great job in resolving the issue.
Matt met me with a very professional attitude and explained exactly what needed to be done, as well as explaining while he worked. He was far less than the other company that tried to "price gouge" me into more expensive repairs.
I felt he was honest and did not have any hidden costs.
Well worth the investment...
We had a couple of issues in a two week period and both times, Tony from The Service People came out to help us out of our jam. The first time was when water came gushing out of our recessed lighting fixture over breakfast over a weekend. By later that same Saturday afternoon, Tony came and diagnosed the issue and fixed the likely culprit: the toilet. He replaced the seal and we've had no problems since. Not even a week later, the pilot went out on our water heater and we felt really lucky Tony came out again to diagnose the problem. We got a new replacement water heater in a matter of days and are super happy with the level of service and attention that he gave us. We feel better knowing that if there's an emergency, we'll be taken care of. Thanks so much, Tony!
Matt came in for a main line valve leak I had in my basement. He was super professional and extremely knowledgeable. Took care of my problem in the most inexpensive way!
I haven't used Matt for over a year and a half only because I haven't had a plumbing issue. But in the past I used him 3 to 4 times. Some of my problems were minor but I also had him install a tankless hot water tank for me. He came over and gave me a quote and guaranteed me not to go over the amount he quoted. He and a coworker were at my home for what I think was much longer than they had planned, and he stayed true to his word. I'd never paid a penny over what he has ever quoted me. I am always very happy with his work and he has fair prices. You will not be disappointed if you hire Matt.
New Years Day.....major plumbing issues in kitchen and back up in shower. Matt came at 11:45 p.m. to help me. I was in a panic to say the least. He came in and looked at both issues. He found the problem with the shower. Kitchen would have to be the next day due to parts and other issues beyond his control. What a great individual!! He was professional, gave us options as to how to correct problems. I would highly recommend Matt for any type of plumbing work.......and I am sure the company's other employees are just as capable. I will never call another company again. This is my company from here on out. Thank you Matt for letting me finally take a deep breath.
We had a major backup occurring in the laundry room when we flushed any toilet or took s shower.. Our home warranty called The Service People. The job was bigger than one person could handle, but a second representative came out to help - on a Sunday evening..and everything was fixed. The guys recommended an annual maintenance and we signed up.. Very professional. Highly recommended
Positive: Professionalism, Responsiveness, Value
Great service and fast response. Highly recommend!
Service: Find & repair leak
Positive: Professionalism
I experienced excellent service with this company. Quick, respectful and professional
Service: Repair water heater
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Professional, friendly, knowledgeable and efficient!
Always a fair price and have used them many times.
Very happy with the service.
Services: Find & repair leak, Repair pipe
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Matt is outstanding at what he does! He answered all of our questions and gave us options so we could choose how we wanted to proceed with repairs or replacement. We had a slab leak that had already been repaired but had started leaking
Positive: Professionalism, Quality, Responsiveness
Mark was professional and did a fantastic job on our kitchen sink. It was backed up and he unclogged it in a timely manner. He also kept me in the loop on explaining what he seen. We plan on using him in the near future for other prodjects.
Services: Find & repair leak, Repair pipe, Unclog drain
Positive: Professionalism, Punctuality, Quality, Responsiveness
Matt was awesome. He was honest and responsive. Will definitely use again and recommend them highly.
Service: Unclog drain
Positive: Professionalism, Punctuality, Responsiveness
Matt was extremely knowledgeable and professional. Highly recommend and would use again.
Service: Repair sewer
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The entire experience with THE SERVICE PEOPLE, LLC was fantastic from start to completion of the job. Matt was very responsive with the scheduling and Kyle the technician explained and completed the job to perfection. In a world where service calls aren't always the best experience, THE SERVICE PEOPLE, LLC were exceptional!
Services: Repair faucet, Unclog drain
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We are a general contractor and we use these guys for an array of plumbing services. Matt is an excellent communicator and is very responsive. If Matt is not completing the project himself, we always know we're in great hands
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Awesome service! Fast, efficient.
Great price. Good looking new tank. Cleaned up after and room looked better than before!
Service: Install water heater
Matt is absolutely wonderful. Extremely knowledgeable master plumber and goes above and beyond. Hard to find service like that these days.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mark was so professional and quick I was amazed. I will definitely recommend them and use them again
Service: Repair faucet
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We have used The Service People for a couple years now and they have always far exceeded our expectations. They were willing to do things, (crawl around our tight crawl space), that other companies wouldn't do and have always been honest